Personal Data Protection Act 2010
Based on the Personal Data Protection Act (PDPA) 2010 implemented to safeguard the usage of personal data, you, as our valuable customer have the right to know why we collect and use the personal data you have provided; how we use the personal data, whom we may share the personal data with, and how you may access, correct, amend or complain in respect of your personal data.
Privacy of Personal Data
1.What type of personal data do we collect?
- Phone Number(s)
2. Why do we collect Personal Data?
Personal Data you provide will be collected, used and otherwise processed by us for, but not limited to, the following purposes:
- To process delivery of products purchased.
- To enable the customer to participate in promotions and contests.
- To process exchanges or product returns.
- To send the customer updates on products, news, rewards, and promotions.
- To understand and analyze our sales, customer’s needs and preferences.
Security, Storage and Retention of Personal Data
Your personal data will be stored in a secure manner, either in hard copies in our offices and/or stored in servers located in Malaysia that will either be operated by us or our service providers. We endeavour, where practicable, to implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your Personal Data and the accidental loss or destruction of, or damage to, your Personal Data.
Any personal data supplied by you will be retained by our organization as long as necessary for the fulfillment of the purposes stated in (2) above and/or as required by regulatory requirements.
EYEPLUS OPTOMETRIST seeks to use your personal information only for the purposes of legitimate commercial transactions and to notify you on our current promotions and news, and your obligation to provide your personal data to us is strictly voluntary and non-obligatory. By providing us with your personal information, you are consenting to this PDPA Statement and the collection, use, access, storage and processing of your personal information as described in this PDPA Statement.
Your personal information has been disclosed to our In-house Department such as data processing, customer services and marketing; system provider, joint marketing partner(s) on specific marketing programs undertaken by our company. All the above departments, system provider, and joint marketing partners will treat your personal information as strictly confidential, in accordance with all applicable data protection legislation and will process such personal information only for the intended purposes, which you have consented to.
We only keep personal data for as long as it is necessary to satisfy the specified purposes, for which it was collected. Personal information is retained by us in accordance with our own guidelines, procedures, and principles and in line with the Personal Data Protection Act 2010.
In compliance with PDPA, your personal data in our database will be safeguarded. We will not share your personal data with any third parties without your written consent.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
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How is your information used for advertising?
You’ll see various adverts when you use our services and website. These ads might come from us or from third parties and may be personalized to make them more relevant to you. The information used to personalize ads you see may include your details of what you’ve searched for on Eyeplus Optometrist, but will never include your name, contact details or other information that would enable you to be identified in the offline world.
Access, Corrections, Amend and Complaints
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at [email protected]